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Privacy Policy


Last Updated: Jun 1, 2025
Climax Home Services – North Vancouver, BC, Canada

At Climax Home Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the British Columbia Personal Information Protection Act (PIPA).

1. Information We Collect

When you interact with our website or services, we may collect the following types of personal information:

  • Full name

  • Email address

  • Phone number

  • Address (if voluntarily submitted)

  • Service request details

  • Any other information you choose to provide via our contact forms

We may also collect non-identifiable information through cookies and analytics tools, such as:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Time spent on the website

2. How We Use Your Information

The information we collect is used to:

  • Respond to your inquiries or service requests

  • Provide quotes or schedule services

  • Improve our website functionality and user experience

  • Share updates, promotions, or service-related notifications (only if you have opted in)

3. Sharing of Information

We do not sell, trade, or rent your personal information. We may share your data only when:

  • Required by law

  • Necessary to deliver the services you’ve requested (e.g., third-party email or booking systems)

All third-party service providers we work with are contractually bound to protect your information.

4. Cookies and Analytics

We use cookies and third-party analytics tools like Google Analytics to track usage patterns and enhance user experience. You may disable cookies through your browser settings if you prefer not to share browsing data.

5. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate or outdated information

  • Withdraw your consent to data collection and processing at any time

To exercise these rights, please contact us using the information below.

6. Data Protection

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, misuse, or loss.

7. Contact Us

If you have questions about this Privacy Policy or your personal data, please reach out to us:

Climax Home Services Ltd
2466 – 1959 Marine Drive
North Vancouver, BC V7P 3G1
📞 Phone: +1 (778) 522-7614
📧 Email: [email protected]